Position Purpose / Summary

The Licensed Practical Nurse (LPN) is normally the first clinical staff to provide preliminary medical services to patients of Primary Care Associates. This position utilizes strong communication skills to gather information and data from the patient that will provide the physician, nurse practitioner or physician assistant with the information necessary to begin the treatment and care of the patient. The CMA also is the initial clinical contact for any patient seeking prescription refills outside the designated appointment or patients contacting the office with medical questions. This individual must possess a strong desire for excellent patient care and best outcomes. The LPN is responsible for taking patient orders from the provider and making sure that all requests for the patient are organized and processed promptly. This position collaborates with other ancillary departments, other medical facilities and other medical offices for communications needed for patient care.

Responsibilities

Performs nursing procedures under the supervision of a licensed physician, nurse practitioner or physician assistant
Escorts patients to exam rooms, interview patients for visit information
Obtains patient vital statistics and records them into the EMR
Documents the patient’s chief complaint, family social history, personal history, medications and any other pertinent data into the EMR
Performs EKG, PFT, injections, Holter Monitor set ups, blood pressure checks and other duties as the legal scope of practice allows
Provides patient education and instructions as directed by the provider
Answers and documents patient telephone calls regarding prescription refill requests then
informs the provider and notifies the pharmacy and patient after determination is made by the provider
Answers and documents all patient calls in the EMR, conveys the information to the provider and responds promptly to the patient per the direction of the provider
Triage and process messages from the patients, front office staff, other medical offices and other care facilities
Maintains logs and required checks (i.e., vaccines, refrigerator temperatures, emergency
medications, controlled medications, etc.)
Planning and managing patient care according to each patient’s needs
Interviewing patients and recording their medical history
Obtaining patient vital signs and escorting patients to their rooms
Administering injections of medications
Verifying that patient charts are updated promptly and accurately
Observing and recording patients’ conditions and reactions to medications and treatments

Knowledge & Education

Graduation from an accredited entity is preferred. National / State certification as a Licensed Practical Nurse (LPN) is required.

Skills

Experience with EMR (specifically Greenway- PrimeSuite)
Strong command of medical terminology
Excellent verbal communication
Exceptional customer service and telephone etiquette
Ability to maintain an effective and organized work system and work station to optimize patient care and flow
Experience in Primary Care preferred
Excellent grammar, spelling and punctuation

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Primary Care Associates

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Licensed Practical Nurse (LPN)